Privacy Policy

1. Introduction

YWAM Balut ("we," "us," "our," or "the Ministry") operates the website ywambalut.org (the "Site"). This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. By using our Site, you agree to the collection and use of information as described here.

2. Information We Collect

Information you give us directly

• Contact and volunteer forms: name, email address, phone number, and any message or details you submit when reaching out or applying to volunteer, serve, or partner with us.
• Newsletter sign-up: your email address (and name, if provided) when you subscribe to receive updates from us.
• Donations: when you give online, our payment processor collects your name, contact details, and payment information in order to process your donation. We do not store full card or bank account numbers on our own servers.

Information collected automatically

• Cookies: small files stored on your device to remember your preferences (such as your cookie consent choice) and support Site functionality.
• Analytics: we use tools such as Google Analytics to understand how visitors use the Site — for example, pages viewed, time spent, device/browser type, and approximate location (city/country level). This data is aggregated and does not directly identify you.

3. How We Use Your Information

• To respond to inquiries, volunteer applications, and contact/partnership requests
• To send newsletters and ministry updates, if you have subscribed
• To process and receipt donations
• To understand and improve how the Site is used
• To comply with legal, accounting, and reporting obligations

We do not sell your personal information to third parties.

4. Cookies

We use cookies to remember your cookie consent choice and to power analytics as described above. When you first visit the Site, you'll see a banner asking you to Accept or Decline non-essential cookies. You can change your browser settings to refuse cookies at any time, though some parts of the Site may not function as intended without them.

5. Sharing Your Information

We share information only with trusted third-party service providers who help us operate the Site and our ministry, including:

• Payment processors, to securely handle donations
• Email/newsletter service providers, to deliver communications you've opted into
• Analytics providers (e.g., Google Analytics), to understand Site usage
• Hosting and web infrastructure providers

These providers only receive the information needed to perform their services and are expected to protect it in accordance with their own privacy and security practices. We may also disclose information if required by law or to protect the rights, safety, or property of YWAM Balut, our visitors, or the public.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, financial records related to donations).

7. Your Rights

Depending on where you are located, you may have rights under applicable data protection law (such as the Philippine Data Privacy Act of 2012) to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent (for example, unsubscribe from our newsletter at any time)
• Object to or restrict certain processing

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

Our Site is not directed at children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Data Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

11. Contact Us